The Australian Mid-Market segment is a thriving hub of innovation, with over 11,000 organisations investing an astonishing $41B in IT every year. However, research shows that a significant percentage of IT projects, a staggering 73%, do not meet customer expectations. But don’t worry, it’s not your fault! Outdated procurement and service delivery processes are to blame. These processes are drowning in manual document creation, siloed implementation and adoption practices, and fragmented support models which lead to delays, disjointed efforts, and a lack of integration. In short, it’s a mess impacting user adoption and overall effectiveness. Luckily, EmpoweredTech is here to help! Our B2B SaaS platform provides subscribers with a procurement and service delivery management solution that streamlines the identification and evaluation phases of the buying journey. We also connect businesses with suitable IT partners from our ecosystem, centralising procurement, implementation, and support. With EmpoweredTech, you can enjoy unprecedented agility in your IT procurement and service delivery!